Served & Found

Terms of Use

Effective date: November 12, 2026

These Terms of Use (the "Terms") govern your access to and use of the Served & Found website at servedandfound.com (the "Site"), operated by FUN-L Marketing Group LLC ("we", "us" or "our"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Nature of the Service

1.1 Directory only. The Site is a directory of independent process servers and private investigators (each, a "Professional"). We do not provide process service, investigative services or legal services, and we are not a party to any agreement between you and a Professional.

1.2 No endorsement or guarantee. Listing on the Site reflects our selection criteria at the time of review. It is not an endorsement, recommendation, warranty or guarantee of any Professional's qualifications, conduct, availability, pricing or results. You are solely responsible for evaluating and selecting any Professional you engage.

1.3 Credential checks. Where a listing indicates that a credential was checked, this means that a credential number was found on the relevant state's official record on the date shown. Credentials may lapse, be suspended or change after that date. You should confirm a Professional's current status with the issuing authority before engaging them.

1.4 Not legal advice. Guides and other content on the Site are provided for general information only. They do not constitute legal advice and may not reflect current law in your jurisdiction. Consult a licensed attorney for advice about your situation.

2. Use of the Site

You agree not to:

3. Listings

3.1 Invitation and submission. Listings are offered by invitation or accepted by submission, in each case at our discretion. Every listing, whether invited or submitted, is reviewed before publication. An invitation code may carry a discount and does not bypass review. We may decline, edit, suspend or remove any listing at any time, including where we are unable to confirm a credential or receive a complaint we consider credible.

3.2 Accuracy. A Professional who claims or updates a listing represents that all information provided is accurate, current and lawfully provided, and agrees to notify us promptly of any change, including any change in licence or certification status.

3.3 Licence to display. By submitting listing content, a Professional grants us a non-exclusive, royalty-free licence to display, reproduce and format that content on the Site and in materials promoting the Site, for as long as the listing remains active.

4. Premium Placements

4.1 Labelling. Premium placements are paid and are labelled "Sponsored". Payment affects placement only. It does not affect selection or credential review.

4.2 Fees and billing options. Fees are stated at the time of purchase. A premium placement is billed either monthly or yearly. The yearly option is paid in advance, costs twelve (12) times the monthly fee and covers fifteen (15) months of placement. Unless cancelled, a premium placement renews automatically at the end of each billing period (one month, or fifteen months for the yearly option) at the rate then in effect.

4.3 Cancellation by a Professional. A Professional may cancel at any time. Monthly: we stop charging from the next month. The placement continues until the end of the month already paid for and then ends, and no partial refund is given for that month. Yearly: yearly payments are paid in advance and are non-refundable under any circumstances. After cancellation the placement continues until the end of the fifteen (15) months paid for and does not renew.

4.4 Termination by us. We may end a premium placement if a Professional breaks these Terms, loses a required credential, or for any other reason. Monthly: we stop all further charges and refund the unused balance of the current month. Yearly: yearly payments are paid in advance and are non-refundable under any circumstances, including when we end the placement for any reason, when a Professional breaks these Terms or loses a required credential, and when a placement or the Site is discontinued.

4.5 Agreement at payment. Before paying, a Professional confirms that they have read and agree to Sections 4.2 to 4.4. We keep a record of that confirmation with the sign-up.

4.6 Results. We do not guarantee any number of views, enquiries or engagements from a listing or premium placement.

5. Intellectual Property

The Site and its content, other than listing content supplied by Professionals, are owned by us or our licensors and are protected by copyright, trademark and other laws. You may view and print pages for your personal, non-commercial use. No other use is permitted without our prior written consent.

6. Third-Party Links

The Site contains links to websites operated by Professionals and other third parties. We do not control and are not responsible for those websites or their content, products or practices.

7. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS ARISING FROM THE ACTS OR OMISSIONS OF ANY PROFESSIONAL. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SITE, ANY LISTING OR PREMIUM PLACEMENT, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS (US$100) OR THE TOTAL AMOUNT YOU PAID US FOR SERVICES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR FRAUD, WILFUL MISCONDUCT OR GROSS NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

9. Indemnification

You agree to indemnify and hold harmless FUN-L Marketing Group LLC and its members, employees and agents from any claim, loss or expense, including reasonable attorneys' fees, arising from your breach of these Terms or, in the case of a Professional, from the services that Professional provides or the content that Professional submits.

10. Governing Law

These Terms are governed by the laws of the State of Arizona and, for Section 11, the Federal Arbitration Act, without regard to conflict-of-law rules.

11. Dispute Resolution and Binding Arbitration

11.1 Informal resolution first. Before starting arbitration, you and we each agree to send the other a written description of the dispute and to try in good faith to resolve it for thirty (30) days. Notices to us go through the Contact form.

11.2 Binding arbitration. Any dispute, claim or controversy arising from or relating to the Site, any listing or premium placement, or these Terms, including any question about the scope or enforceability of this Section, shall be resolved by final and binding arbitration administered by the American Arbitration Association under its rules then in effect (its Consumer Arbitration Rules where they apply, otherwise its Commercial Arbitration Rules). A single arbitrator will decide the dispute. The arbitration will take place in Maricopa County, Arizona; any party may ask to take part by video or written submissions, and the arbitrator may allow it. Judgment on the award may be entered in any court of competent jurisdiction.

11.3 Arbitration fees. If you are not a Professional and you start an arbitration against us, we will pay all filing, administration and arbitrator fees above the amount you would have paid to file the claim in court. Each party pays its own attorneys' fees and costs, unless the arbitrator awards them under applicable law or the arbitration rules.

11.4 Individual claims only. You and we may bring claims against each other only in an individual capacity, not as a plaintiff or class member in any class, collective or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone other than the individual party. If this Section 11.4 is found unenforceable for a claim, that claim shall proceed in court and not in arbitration.

11.5 Mass filings. If twenty-five (25) or more similar arbitration demands against us are filed by or with the help of the same law firm or organisation, they will be administered in batches of up to twenty-five (25), with one arbitrator for each batch. Grouping is for administration only: each claim is still decided individually, and Section 11.4 continues to apply.

11.6 Exceptions. Either party may bring an individual claim in small claims court in Maricopa County, Arizona, if it qualifies, and either party may seek an injunction in court to stop infringement or misuse of its intellectual property or of the Site. Any court proceeding permitted by this Section shall be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to their jurisdiction.

11.7 Jury trial waiver. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO HAVE ANY DISPUTE DECIDED BY A JUDGE, EXCEPT AS STATED IN SECTION 11.6.

11.8 Opting out. You may opt out of this Section 11 by sending us written notice through the Contact form within thirty (30) days after you first accept these Terms. Your notice must include your name and state that you opt out of arbitration.

11.9 Time limit. A Professional must bring any claim within one (1) year after it arises, or it is permanently barred, to the extent the law allows. For anyone else, the time limits set by applicable law apply.

12. Changes to These Terms

We may revise these Terms from time to time. The revised Terms will be posted on this page with a new effective date. Continued use of the Site after that date constitutes acceptance of the revised Terms.

13. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Site.

14. Contact

FUN-L Marketing Group LLC Attn: Served & Found Contact form