Privacy Policy

Effective date: November 12, 2026

This Privacy Policy explains how FUN-L Marketing Group LLC ("we", "us" or "our") collects, uses, discloses and protects personal information in connection with the Served & Found website at servedandfound.com (the "Site").

1. Information We Collect

1.1 Information you provide. We collect the information you submit through the Site, including:

• Listing claims and updates: business or professional name, type of work, email address, telephone number, website or business profile link, the specialties selected for premium placement, and any state licence or certification number provided.
• Enquiries to listed professionals: your name, contact details and the content of your message.
• Correspondence: any information included in emails or other messages you send to us.

1.2 Payment information. Premium placements are paid through a third-party payment processor. Card details are entered directly with that processor and are not received or stored by us. We receive confirmation of payment, the plan purchased and limited billing details needed to manage the account.

1.3 Information collected automatically. When you visit the Site, our service providers automatically record technical information such as your internet protocol (IP) address, browser type, the pages requested and the date and time of each request. This information is used to deliver the Site, maintain its security and prevent abuse. Form submissions are screened by automated security checks designed to distinguish people from automated programs.

1.4 Information from public records. To confirm a professional's credentials, we consult publicly available licensing and certification records maintained by state agencies and courts.

2. Cookies

The Site does not use advertising cookies. We use a website analytics service that places first-party cookies to tell new visits from returning ones and to measure how the Site is used; those cookies are not used for advertising, and you can block or delete them in your browser settings without affecting how the Site works. If you sign in to manage a listing, a cookie that is strictly necessary to keep you signed in is placed on your device. That cookie is not used for any other purpose.

2.1 Usage statistics. We use website analytics services to understand how the Site is used, such as which pages are viewed, which websites referred visitors and general device, browser and country or region information. We also count how often each listing's page is viewed and how often its call and website buttons are used, so that we can report those totals to the listed business. The listing totals are reported to us and to listed businesses only as totals. We do not use analytics data to identify you, and we do not combine it with other information about you or use it for advertising.

3. How We Use Information

We use personal information to:

• publish and maintain directory listings;
• review listing claims and confirm professional credentials;
• deliver enquiries to the professional to whom they are addressed;
• process payments and administer premium placements;
• respond to questions and requests;
• protect the Site, its users and our business against fraud, spam and misuse; and
• comply with legal obligations.

4. Information Published on the Site

Information supplied for a listing, such as the business name, type of work, service areas, website link and credential details, is published on the Site and is visible to the public. Contact details are published only as they appear on the listing.

5. How We Share Information

We do not sell personal information, and we do not share it for cross-context behavioural advertising. We disclose personal information only:

• to listed professionals, when you send an enquiry addressed to them;
• to service providers that perform services on our behalf, including providers of website hosting, security, data storage, email delivery and payment processing, each of which is permitted to use the information only to provide those services to us;
• when required by law, or when necessary to protect our rights, the safety of any person or the integrity of the Site; and
• in connection with a business transfer, such as a merger, acquisition or sale of assets, subject to this Privacy Policy.

6. Data Retention

We retain listing information for as long as a listing remains on the Site and for a reasonable period afterward to maintain business records. Enquiry messages are retained for up to twenty-four (24) months. Payment records are retained for the period required by applicable tax and accounting laws. Technical logs are retained for a short period for security purposes and then deleted.

7. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may request access to, correction of or deletion of personal information we hold about you through our contact form. Listed professionals may also update or remove their listing the same way. We will verify your identity before acting on a request and will respond within the time required by applicable law. We will not discriminate against you for exercising any of these rights.

Depending on where you live, you may have additional rights under the privacy laws of your state. To exercise any such right, contact us at the address above.

9. Do Not Track and Global Privacy Control

The Site does not track visitors across third-party websites. We honour Global Privacy Control signals as a request to opt out of the sale or sharing of personal information, although we do not sell or share personal information in either case.

10. Children

The Site is intended for adults and is not directed to children under thirteen (13). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date. Material changes will be indicated prominently on the Site.

12. Contact

Questions about this Privacy Policy may be directed to:

FUN-L Marketing Group LLC Attn: Served & Found Contact form